Title:  Learning Operations Associate (Fixed Term Contract)

Astellas’ Global Capability Centres – Overview

Astellas’ Global Capability Centres (GCCs) are strategically located sites that give Astellas the ability to access talent across various functions in the value chain and to co-locate core capabilities that are currently dispersed. Our three GCCs are located in India, Poland and Mexico.

The GCCs will enhance our operational efficiency, resilience and innovation potential, enabling a timely response to changing business demands.

Our GCCs are an integral part of Astellas, guided by our shared values and behaviors, and are critical enablers of the company’s strategic priorities, sustainable growth, and commitment to turn innovative science into VALUE for patients.

We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas and aren't afraid to take intelligent risks. People who act with unwavering integrity and are deeply committed to making a tangible impact.

Working Environment and Location

• This position is based in Mexico City and will require on-site work in a hybrid set up. 
• Fixed term contract for 12 months.
• At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines.

Purpose and Scope

The Learning Operations Associate plays a key role in enabling the successful delivery of the organization’s enterprise-wide leadership programs. As a core member of the enterprise learning team, the role works in close partnership with colleagues and stakeholders to plan, coordinate, and deliver programs effectively across the organization. By owning end-to-end program operations, the Learning Operations Associate ensures a high-quality, scalable learning experience that supports enterprise capability and performance.

Role and Responsibilities

• Program planning & readiness: Coordinate end-to-end operational planning for enterprise-wide leadership programs, including scheduling across all business areas and geographies, session set-up, and facilitator readiness
• Stakeholder, calendar & communications management: Manage meetings, calendars, invitations, and communications with global, regional, and functional stakeholders, ensuring clarity, alignment, and timely information throughout the program lifecycle
• Participant & delivery administration: Own participant registration, confirmations, attendance tracking, learning records, and session logistics, ensuring a smooth, professional learner experience and high operational accuracy
• Learning materials, systems & vendor coordination: Maintain learning materials and session resources; coordinate with learning platforms, virtual delivery tools, and external vendors to ensure seamless program execution
• Live delivery support & issue resolution: Provide real-time operational support during program delivery, proactively identifying and resolving scheduling, technology, or logistical issues to maintain quality and momentum
• Data management, reporting & evaluation support: Track participation, completion, and delivery metrics; support feedback collection and reporting to inform program effectiveness and business insights
• Continuous improvement & scalability: Capture lessons learned, identify process improvements, and support the evolution of scalable, repeatable operational practices to enable sustainable enterprise rollout

Essential Qualifications

• Proven experience in a learning operations, training coordination, program support, or L&D administration role within a complex, fast-paced organisation
• Demonstrated experience coordinating programs, events, or initiatives across multiple geographies and time zones
• Strong organisational and planning skills, with the ability to manage multiple workstreams, priorities, and stakeholders simultaneously
• Experience working with learning systems and tools (e.g. LMS, virtual learning platforms, collaboration tools, calendar systems)
• High attention to detail and a track record of operational accuracy, follow-through, and risk mitigation
• Strong written and verbal communication skills, with confidence engaging global and regional stakeholders
• Experience supporting senior leaders, facilitators, or external partners in a professional environment
• Comfortable working autonomously while being a collaborative member of a broader learning or HR team
• A qualification in Learning & Development, HR, Business Administration, Project Management, or a related field (or equivalent practical experience)
• Fluent in English

Benefits

Careers | Astellas

Why Astellas

• We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas and aren't afraid to take intelligent risks. 
• People who act with unwavering integrity and are deeply committed to making a tangible impact. 

Learn more at Astellas.com