Title:  People Partner

Astellas’ Global Capability Centres – Overview

Astellas’ Global Capability Centres (GCCs) are strategically located sites that give Astellas the ability to access talent across various functions in the value chain and to co-locate core capabilities that are currently dispersed. Our three GCCs are located in India, Poland and Mexico.

The GCCs will enhance our operational efficiency, resilience and innovation potential, enabling a timely response to changing business demands.

Our GCCs are an integral part of Astellas, guided by our shared values and behaviors, and are critical enablers of the company’s strategic priorities, sustainable growth, and commitment to turn innovative science into VALUE for patients.

We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas and aren't afraid to take intelligent risks. People who act with unwavering integrity and are deeply committed to making a tangible impact.

Working Environment and Location

This position is based in Mexico City (Santa Fe area) and will require on-site work in a hybrid set up.

At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines.

Purpose and Scope

The People Partner: 

• Will provide multi-country policy expertise and HR generalist knowledge to support and educate leaders, managers, and associates on all People topics. People Partners support all customer groups by enabling the delivery of lifecycle events.
• Is responsible for resolving employee relations issues, providing support and advising leaders on HR-related matters & policies.
• Is responsible for the delivery of multi-country Case Management (i.e., underperformance, disciplinary, grievance and sickness absence), business changes, in-country projects, and cyclical HR processes on behalf of Global HR Business Partners and Centre’s of Excellence, in addition to providing support for employee relations queries.
• Is responsible for delivering a legally compliant HR service in line with identified needs.
• Is responsible for providing data and insights on the volume of activity, trends, issues, concerns, and success stories.
• Will act as a change agent and champion for the Global HR Operations Model
• Will work closely with other HR Operations teams, across the broader HR function and directly with the business

Role and Responsibilities

Key Accountabilities

• Responsible for the provision of sound advice and guidance provided to managers and employees on a variety of employee relations issues
• Responsible for managing a portfolio of business change and multi-county projects in collaboration with HRBPs}
• Responsible for providing support to HRBPs and CoEs to execute the delivery of cyclical HR processes
• Responsible for all employee relations case management (i.e. underperformance, disciplinary, grievance and sickness absence)
• Responsible for delivering a multi-country legally compliant HR service in line with identief needs.

Key Deliverables

Employee Relations Case Management:

• Provide solutions to resolve case management queries escalated
• Provide advice, guidance and support to managers and employees on employee relations issues and policy interpretation
• Monitors and tracks trends in employee relations queries to proactively identify issues and identify opportunities to overcome these trends
• Escalate complex case management queries to People Parner Cluster Lead, HRBP, Employee Relations as appropriate

Execution of Business Change Projects:

• Collaborate with SMEs and HRBPs to deliver end-to-end business change projects (e.g. business restructure)
• Work closely with broader HR Project teams to deliver in-country project work
• Manage multiple projects; identifying risks, dependencies, overlaps and conflicts (both within and outside of HR) and ensuring deadlines and deliverables are met
• Maintain a mind-set of continuous improvement to identify opportunities to improve the services provided by HR
• Manage Exit Interviews (when required) and take appropriate actions, share trends, issues, concerns, and success stories.
• Proof-read translations of HR policy documentation and provide country specific technical HR guidance where needed

Continue:Role and Responsibilities

Delivery of Cyclical HR Processes:

• Collaborate with HRBPs and other HR Sub-Divisions to execute and deliver cyclical HR processes (e.g. talent, performance and reward cycles)
• Act as a thought partner to HRBPs and other HR Sub-Divisions to ensure that global solutions work locally and that local HR requirements are met
• Execute activity on behalf of CoE teams for processes that are outside of the scope of services provided by the Global HR Service Delivery

Change & Continuous Improvement Agent: 

• Provide mentorship and counselling on local policies and processes
• Deliver trainings and workshops for local leadership teams and various employee populations on different HR topics
• Draw people insights from available real-time reports to identify and address opportunities for improvement
• Act as interface to other Organization HR Sub-Divisions – e.g., HR Ops, HR Business Partners, Rewards, Talent Acquisition

Ways of Working: 

• Collaborate with HRBPs and CoEs to provide the appropriate level of support required
• Work supportively and collaboratively with other teams across HR
• Maintain a proactive approach, taking the initiative and managing self effectively
• Build relationships and trust with key stakeholders
• Seek opportunities to continually improve the services provided by HR

Essential Qualifications

• Solid experience (5-8 years) as an HR generalist and deep understanding of HR fundamentals, including recruitment, people performance management, employee engagement, compensation, development, employee relations.
• Experience in managing high risk employment-related cases from intake to investigation to resolution
• Proven experience function as a natural collaborator who is authentic, transparent and aligns with the Astellas values and code of conduct
• Proven success partnering and collaborating with stakeholders cross-functionally and at all levels
• Strong analytical skills and ability to exercise sound judgement based on policies, procedures, practices and risk factors
• Excellent interpersonal skills with an ability to inspire trust and confidence and effectively influence the decision-making process
• Self-starter and ability to manage a workload of varying complexity to a high standard
• Experience across core HR functions (e.g. Compensation, Benefits, Performance Management, etc.) with specific experience in HR process design, transaction support and employee administration
• Fluent in Spanish and English 
• Demonstrated knowledge of Project Management Tools and Techniques
• A broad understanding of the HR employee lifecycle

Preferred Qualifications

• Experience with GCC, GBS or Shared Services models
• Experience with growing operations

Benefits

Careers | Astellas

Why Astellas

• We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas and aren't afraid to take intelligent risks. 
• People who act with unwavering integrity and are deeply committed to making a tangible impact. 

Learn more at Astellas.com