Title:  Senior Training Manager, Mexico

Are you driven to make a real difference in the lives of patients?

Location and Working Environment

• This position is based in Mexico City and will require field work.
• At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines.

Purpose and Scope

The Senior Training Manager position is responsible for designing and delivering core product training courses as required by GCA and Business objectives, including strategic focus, as well as feedback to leadership team, in order to shape strategy and further tactical development. An essential component of the role is field implementation and follow-up of the core product training by working with individual representatives on field contacts. This position will also have a strategic role in identification of new opportunities for training teams, areas of improvement and feedback to both global and local teams. The function will also support other non-product training initiatives for managers and representatives, based on resources availability and business prioritization. Significant interaction with Sales Representatives, Territory Business Managers, Sales Managers, Regional Business Directors, Marketing Managers and Senior Leadership to continually identify important and strategic training opportunities that will ultimately impact sales results and benefit the patients we serve. 

Role and Responsibilities

• Your main responsibility is the design, preparation and facilitation of new hire training classes including home study, classroom, and pull-through training activities.
• You play a critical role in the development and execution of sales training workshops at Sales Meetings.
• You will have a strategic role in identification of new opportunities for training teams, areas of improvement and feedback to both global and local teams, shaping the overall training process.
• You will serve as a key point of contact for TA/Product training teams and CD leadership teams to collaborate on setting up a regional training plan approach.
• You will utilize data and insights to drive and develop training programs while working closely with Commercial/Brand Team/Sales directors on follow up of KPIs, which have been set to track progress of training development and the effect on business results and objectives achievements.
• You must have in depth knowledge of the disease state, products, technology, business acumen and competition within your functional area of expertise.
• Your ability to effectively demonstrate and coach on selling techniques within the Astellas Customer Engagement (ACE) Model is also a requirement.
• Understanding the Astellas Core Competencies and modeling these behaviors in an exemplary fashion is mandatory.
• You are required to coordinate and collaborate with multiple departments including but not limited to: Marketing, Medical Affairs, Learning Solutions & Technologies, Field & Launch Excellence, Omnichannel & Marketing Excellence, Legal, Regulatory, Ethics & Compliance, MSL Team, Operations, and Human Resources.
• Field Sales is our main customer and highly effective teamwork is required.
• You are required to help Field Sales Leadership develop and implement initiatives that are specific to a local geography as needed.

Preferred Qualifications

• Experience in developing and coordinating new and existing sales training programs.
• Experience in developing and coordinating sales teams. 
• Developing and leading selling skills and/or product training programs at regional and/or national/ cross country level.

What awaits you at Astellas?

Our Organizational Values and Behaviors