Title: Transformation & Change Expert
Ciudad de Mexico, Ciudad de México, MX, 01210
Astellas’ Global Capability Centres – Overview
Astellas’ Global Capability Centres (GCCs) are strategically located sites that give Astellas the ability to access talent across various functions in the value chain and to co-locate core capabilities that are currently dispersed. Our three GCCs are located in India, Poland and Mexico.
The GCCs will enhance our operational efficiency, resilience and innovation potential, enabling a timely response to changing business demands.
Our GCCs are an integral part of Astellas, guided by our shared values and behaviors, and are critical enablers of the company’s strategic priorities, sustainable growth, and commitment to turn innovative science into VALUE for patients.
We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas and aren't afraid to take intelligent risks. People who act with unwavering integrity and are deeply committed to making a tangible impact.
Working Environment and Location
This position is based in Mexico City (Santa Fe area) and will require on-site work in a hybrid set up.
At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines
Purpose and Scope
The Transformation & Field Platform Adoption Chapter in the Capabilities, Learning & Development Practice is part of the Customer Engagement Excellence (CEE) team within the broader Value Delivery organization. CEE is an integrated global group focused on supporting capabilities across VALUE Delivery, including Commercial (Sales/Marketing), Market Access and Medical Affairs, to enhance delivery and outcomes to the business, whilst prioritizing ethical decision making. During all such activities, there is a need to ensure that the integrity and independence of Medical Affairs capabilities is not compromised. The Chapter Member is expected to proactively communicate and consult with their Chapter and Value Team Leads as necessary to ensure that the integrity and independence of Medical Affairs is maintained at all times.
As a Value Team member, the individual collaborates with cross-functional resources to achieve defined objectives and outcomes, working from a prioritized backlog of tasks. The Chapter Member works directly with the Value Team Lead to execute the team’s strategy and deliverables in alignment with its mission.
Role and Responsibilities
Value Team Delivery
- Deliver day-to-day tasks and responsibilities as defined by the Value Team’s mandate, Value Team Mandates are based on business objectives
- Support the Value Team Captain in executing the team’s strategy and objectives
- Apply expertise to address and resolve specific business challenges identified by the Value Team, with a focus on achieving measurable outcomes as defined by the objectives
- Work collaboratively with cross-functional team members and stakeholders to accomplish prioritized objectives and deliverables
Area specific Responsibility & Accountability
- Lead change management strategy, direction, and execution for transformation initiatives across CEE and the broader Value Delivery organization, ensuring alignment with enterprise priorities.
- Develop and refine change management approaches and materials, including rollout roadmaps, readiness toolkits, adoption guides, communication assets, and leadership briefing materials, in line with evolving transformation platform programs, digital enhancements, and organizational needs.
- Coordinate and facilitate change‑related engagements, such as readiness sessions, adoption workshops, capability demonstrations, and reinforcement activities for major releases or transformation milestones
- Partner with Value Team Captain to define adoption strategies and integrated change roadmaps, while monitoring adoption and behavioral indicators to gather feedback and provide data‑driven insights that refine change plans and ensure sustained adoption.
- Collaborate with GrowthX, Local Affiliates, and cross‑functional partners to identify change impacts and adoption needs, ensuring tailored, region‑relevant support for transformation rollout and sustainment
Continuous Improvement
- Dirve continuous enhancement of Transformation processes and tools, identifying opportunities to increase effectiveness, efficiency, and consistency across CEE and Value Delivery Organization.
- Partner with third party vendors (if needed) and internal stakeholders to ensure change materials (e.g., toolkits, guides, communication assets) remain current, high‑quality, and aligned with transformation milestones and organizational priorities
- Maintain strong connectivity with key stakeholders (global and regional) to understand adoption challenges and emerging needs, translating insights into actionable recommendations for future transformation roadmaps
Continue:Role and Responsibilities
Skill Development and Learning
- Engage in ongoing professional development to continuously strengthen transformation and change management capabilities.
- Adopt new technologies and methodologies proactively, applying hands‑on learning to enhance impact and effectiveness.
- Stay current on emerging trends in transformation, adoption, and digital enablement to elevate the quality of change delivery.
Essential Qualifications
- Bachelor’s degree in Business, Change Management, or related field (advanced degree preferred).
- Minimum of 5-10 years relevant work experience in change management within complex global or matrixed organizations, ideally within Pharma
- Proven ability to design and execute structured change strategies, including readiness, communication, and adoption plans.
- Excellent communication and facilitation skills, with the ability to influence and partner effectively across regions and senior stakeholder groups.
- Ability to translate business needs into practical change approaches and support adoption across diverse markets.
- Strategic thinking, creativity, and capacity to assist others in developing ideas and business opportunities
- Fluency in business English; additional languages are an advantage.
- Ability to reasonably flex working hours to support the global nature of the role
Preferred Qualifications
- Deep experience in global digital transformation, platform strategy, or the adoption of innovative technologies (e.g. digital engagement platforms, CRM, Generative AI)
- Proven ability to operate across regions (e.g., US, JP, EST and INT) in a global matrix environment
- Familiarity with pharmaceutical industry forums and complex, content‑rich operational environments
- Experience integrating transformation initiatives within affiliates, enterprise‑wide, or cross‑market programs
Benefits
Why Astellas
- We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas and aren't afraid to take intelligent risks.
- People who act with unwavering integrity and are deeply committed to making a tangible impact.