Title:  National Key Account Manager, Netherlands

About Astellas

Astellas is a global life sciences company committed to turning innovative science into VALUE for patients. We provide transformative therapies in disease areas that include oncology, ophthalmology, urology, immunology and women's health. Through our research and development programs, we are pioneering new healthcare solutions for diseases with high unmet medical need. Learn more at Astellas.com.

Are you driven to make a real difference in the lives of patients?

We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas, and aren't afraid to take intelligent risks. People who act with unwavering integrity and are deeply committed to making a tangible impact.

Purpose & Scope

• The National Key Account Manager NL Specialty is a commercially accountable, field-based role responsible for driving sustainable growth across assigned specialty accounts in the Netherlands. The position combines high-quality face-to-face engagement with strong digital and omnichannel capabilities.
• This role focuses on delivering business objectives while building partnerships with key stakeholders within hospitals and ensuring optimal patient access in line with company values and compliance standards.

Location and Working Environment

• This position reports to the Head Customer Engagement BNLI. This position follows our hybrid working model and requires a blend of home and a minimum of 2 days per month at the Leiden, office, Netherlands. Flexibility may be required in line with business needs. Candidates must be located within a commutable distance of the office.
• At Astellas we recognise the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimise the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines.

Working Environment and Location

• This position reports to the Head Customer Engagement BNLI. This position follows our hybrid working model and requires a blend of home and a minimum of 2 days per month at the Leiden, office, Netherlands. Flexibility may be required in line with business needs. Candidates must be located within a commutable distance of the office.
• At Astellas we recognise the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimise the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines.

Role and Responsibilities

• Deliver agreed sales, growth and activity objectives across assigned specialty accounts through disciplined prioritisation, strategic account planning and consistent follow-through.
• Build trusted, long-term relationships with healthcare professionals and other account stakeholders, using a value-based and customer-centric approach.
• Lead high-quality face-to-face engagement, complemented by relevant digital touchpoints before and after customer interactions to strengthen continuity, reach and impact.
• Use approved omnichannel tools, CRM data and engagement insights to personalise customer interactions, identify opportunities and adapt account and channel plans.
• Work cross-functionally with Marketing, Medical, Market Access, Network Engagement and other partners to deliver integrated account strategies and activate relevant campaigns, webinars and customer programmes.

Continue:Role and Responsibilities

• Maintain accurate and actionable CRM records, monitor account performance and engagement metrics, and convert customer and market insights into clear actions and business opportunities.
• Communicate approved clinical, product and value messages effectively while maintaining high standards of compliance, ethical conduct, pharmacovigilance reporting and responsible customer engagement.
• Maintain strong digital and IT competence and participate in relevant customer meetings, congresses, training and capability-building activities, including national and international specialty meetings as required.
• Field-based position in the Netherlands with high customer-facing expectations.
• Frequent national travel and occasional overnight stays are expected.
• Hybrid collaboration with BNLI colleagues and participation in relevant team meetings is required.
• Some international travel may be required in line with business needs.

Required Qualifications

• Relevant degree in life sciences, nursing, healthcare, business or a related field or equivalent.
• Proven sales or key account management experience in the Dutch pharmaceutical, biotech or healthcare market.
• Demonstrated success in strategic account planning, stakeholder engagement and commercial execution.
• Strong communication, influencing and presentation skills.
• Ability to work independently in a field-based role and collaborate effectively within a matrix organisation.
• Proactive, agile and results-focused, with a collaborative mindset and strong personal accountability.
• Excellent written and verbal communication skills in Dutch and English.
• Valid EU driving licence.

Preferred Qualifications

• Experience with innovative, specialty or launch brands and complex patient or customer pathways, preferably in the Gynaecology space.
• Proven ability to work with multidisciplinary healthcare teams, networks and institutional stakeholders.
• Experience using data, dashboards and digital insights to strengthen account planning and execution.
• Experience co-creating and delivering webinars, approved email journeys and other digitally enabled customer initiatives.
• Relevant degree in life sciences, healthcare, business or a related field.

What awaits you at Astellas? 

• Global collaboration: Become part of a connected global business of like-minded life science leaders, all dedicated to improving patients' lives worldwide. 
• Real-world patient impact: Contribute to transformative therapies that reach patients around the world, knowing your work makes a difference every day.
• Relentless Innovation: Join a company at the forefront of scientific breakthroughs, where you'll have the opportunity to shape the future of healthcare. 
• A Culture of Growth: Chart your own course within a supportive environment that values your contributions, champions your development, and empowers you to pursue your passions. 

Our Organisational Values and Behaviours

Benefits

Careers | Astellas

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Beware of recruitment scams impersonating Astellas recruiters or representatives. Authentic communication will only originate from an official Astellas LinkedIn profile or a verified company email address. If you encounter a fake profile or anything suspicious, report it promptly to LinkedIn's support team through LinkedIn Help.

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