Title:  Key Account Manager, Croatia

About Astellas

Astellas is a global life sciences company committed to turning innovative science into VALUE for patients. We provide transformative therapies in disease areas that include oncology, ophthalmology, urology, immunology and women's health. Through our research and development programs, we are pioneering new healthcare solutions for diseases with high unmet medical need. Learn more at Astellas.com.

Are you driven to make a real difference in the lives of patients?

We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas, and aren't afraid to take intelligent risks. People who act with unwavering integrity and are deeply committed to making a tangible impact.

Working Environment and Location

• This position is based in Croatia (Zagreb and its surrounding area, as well as Dalmatia) and will require on-site work.
• This role is field-based.
• Residence in the geographical area close to or in the assigned working area.
• Potential travelling internationally (e.g. internal meetings or congresses).
• Willing and able to drive long distances.
• At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines.

Purpose and Scope

• The KAM is responsible for promoting the company's medicines through direct engagement with healthcare professionals and other healthcare providers within a designated geographic territory. The role involves building strong and lasting relationships with relevant customers and supporting them appropriately for the benefit of patients, customers, and Astellas.
• The KAM acts as a trusted expert partner, demonstrating excellent product and therapeutic area knowledge, together with a strong understanding of relevant payer, local, and regional market dynamics.
• The KAM ensures seamless patient access to Astellas Oncology products through effective account management and execution of account plans, working closely with the extended team as required. In addition, the KAM collaborates with internal peers and stakeholders to successfully implement account plans, overcome obstacles, and ultimately exceed targets.

Role and Responsibilities

• Drive sales growth and develop the Astellas Oncology business by achieving sales targets, increasing market share, and identifying business opportunities within assigned accounts.
• Build and maintain strong relationships with healthcare professionals and key stakeholders, using tailored engagement strategies and omnichannel approaches.
• Develop and execute strategic account plans based on customer, territory, and stakeholder insights, collaborating cross-functionally with Medical, Marketing, Market Access, and other teams.
• Ensure optimal patient access to Astellas products by supporting market access initiatives, understanding the patient journey, and focusing on patient outcomes.
• Maintain high standards of compliance, ethics, product knowledge, and pharmacovigilance reporting while embedding Astellas Values & Behaviors in all activities.
• Participate in training, business meetings, and other professional development activities, while effectively using company systems and supporting additional business needs as required.

Essential Qualifications

• University degree in science or equivalent. 
• Proven Key Account Management experience with a track record of achieving and exceeding business objectives.
• Strong analytical skills, including the ability to interpret complex clinical data and apply insights to business decisions.
• Excellent relationship-building, communication, and presentation skills, with the ability to engage diverse customer and stakeholder groups.
• Strong commercial mindset, combined with scientific expertise, cross-functional collaboration skills, and knowledge of pharmaceutical compliance standards.
• Proficient in CRM and MS Office tools, fluent in the local language and English, and able to travel regularly with a valid Category B driving licence.

Preferred Qualifications

• Strong interpersonal skills.
• Communication, influencing / persuasiveness skills.
• Responsive to market needs and commercial opportunities.
• Basic market analysis skills and good decision-making skills regarding use of time and resources.
• Ability to operate independently and use own initiative.
• Previous experience of success as a KAM with experience within Oncology / Uro-oncology Therapy areas.

Benefits

Careers | Astellas

Why Astellas

• Global collaboration: Become part of a connected global business of like-minded life science leaders, all dedicated to improving patients' lives worldwide. 
• Real-world patient impact: Contribute to transformative therapies that reach patients around the world, knowing your work makes a difference every day.
• Relentless Innovation: Join a company at the forefront of scientific breakthroughs, where you'll have the opportunity to shape the future of healthcare. 
• A Culture of Growth: Chart your own course within a supportive environment that values your contributions, champions your development, and empowers you to pursue your passions. 

Our Organisational Values and Behaviours

Skills and Capabilities

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